LIMITED PRODUCT WARRANTY

Your PROSCAN product is warranted to be free from manufacturer’s defects in material and workmanship, provided that the unit is used under the normal operating conditions intended by the manufacturer.

If you require support for your product, please look through our FAQ and troubleshooting forums. You can also download a wide variety of user manuals from our Customer Service Webpage located here.

If you cannot find the product support that you need from our website, please contact our customer service team. 

Customer Service Line: 1-800-968-9853 (US and Canada)
Customer Service Line: 0-800-032-5264 (UK)

For added convenience and assistance -> This support line is available 24 hours a day – 7 days a week.

TO OBTAIN WARRANTY SUPPORT

Please note to contact our customer care team for support.

Customer Service Line: 1-800-968-9853 (US and Canada)
Customer Service Line: 0-800-032-5264 (UK)

For added convenience and assistance -> This support line is available 24 hours a day – 7 days a week.

The original purchaser must present a copy of the original bill of sale for warranty based support.

Any alterations, abuse, misuse, battery corrosion or accidental damage voids the warranty.

If you would like to return the product, the freight must be prepaid, and a money order for $7.00 should be included to cover the cost of insurance and the return of the product. The money order must be made payable to Curtis International Ltd. The defective product should be mailed to:

USA

Curtis International Ltd. C/O Lotus International Company
6880 Commerce Blvd.
Canton MI 48187
U.S.A.

CANADA

Curtis International Ltd.
315 Attwell Drive
Etobicoke, Ontario
Canada, M9W-5C1
C/O Personal Repair

Curtis International Ltd. reserves the right to repair or replace the part(s) which have become defective at their discretion.


Please make sure to include your complete name and mailing address (including phone number), copy of bill of sale and description of and symptoms noted with your product.

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